fy99 Responsible Gaming — Your Protection Is Our Priority
fy99 believes gaming should be enjoyable and controlled. Our protective tools and guidelines keep you safe at all times.
What Is Responsible Gaming?
Responsible gaming means playing for entertainment within your own limits. At fy99, we want to ensure every player stays protected on our platform and that gaming never has a negative impact on their life.
Gaming is a form of entertainment — it should never be seen as a source of income or a solution to financial problems. Following our responsible gaming guidelines will help you stay in control at all times.
fy99 puts every player's well-being first. Use our protective features and enjoy a safe and enjoyable gaming experience.
Important Warning
- For those aged 21 and above only
- Do not bet more than you can afford
- Do not play to recover losses
- Do not think of gaming as a source of income
- Seek help immediately if you have a problem
Our Protective Tools
fy99 provides several powerful tools to keep your gaming experience safe.
Set Deposit Limits
You can set a maximum amount for how much you deposit each day, week, or month. This limit can be lowered at any time from your account settings, but increasing it requires waiting a set period.
Financial ProtectionTime-Out
If you feel you need a break, use our time-out feature. Temporarily close your account for anywhere between 24 hours and 90 days. During this time, no betting or depositing will be possible.
Temporary BreakSelf-Exclusion
If your gaming problem becomes serious, choose self-exclusion. This will fully deactivate your account for the long term. Our support team will help you through the process.
Permanent ProtectionSet Loss Limits
Set a maximum amount you can lose within a given period. Once the limit is reached, the system will automatically stop you from placing further bets until that period ends.
Loss Control24/7 Support Team
Our expert support team is available in Bengali around the clock via live chat. Contact us for any gaming-related concerns or issues — we will help you without judgment.
Round-the-Clock ServiceReality Check
At set intervals, you will be reminded how long you have been playing and how much you have spent. This awareness helps you keep your gaming session under control.
Awareness21+ Age Requirement
Playing on fy99 is only for those aged 21 or above. It is our ethical responsibility to prevent minors from gambling.
We verify age during the registration process. If there is any suspicion that a minor is accessing gaming, we have the right to suspend the account immediately.
If a minor in your household uses your device, install parental control software and keep your account details secure.
For those aged 21 and above only
Registration and gaming on fy99 are strictly prohibited for minors. Any violation of this rule will result in immediate account closure.
Steps to Protect Minors
- Do not share your fy99 account password with anyone
- Always log out on shared devices
- Enable parental controls if there are children in your household
- Use a PIN lock on your bKash or Nagad app
- Do not help any minor create an account
- Report any suspicious activity to us
Recognize the Signs of a Problem
If you notice any of the following signs in yourself, it is time to be aware:
Chasing Losses
Placing larger bets after a loss in an attempt to win back the money lost.
Spending Beyond Your Budget
Using money meant for your family or personal needs on gaming.
Hiding Your Gaming
Keeping your gaming activity secret from family or friends.
Impact on Daily Life
Gaming causing problems with work, studies, or relationships.
Unable to Stop
Wanting to stop gaming but repeatedly returning or being unable to quit.
Playing with Borrowed Money
Taking loans or borrowing money for gaming and losing that money too.
Steps to Get Help
Follow these steps to deal with a gaming problem:
Acknowledge It
If you notice signs of a problem in yourself, acknowledge it honestly. This is the first and most important step toward a solution.
Set Limits
Use our deposit limit or time-out feature to keep yourself in control.
Talk to Us
Contact our team via live chat. They will help you in Bengali.
Use Self-Exclusion
If needed, close your account entirely. We respect this decision and will provide support.
Seek Professional Help
Talk to someone you trust and, if needed, consult a mental health professional.
Responsible Gaming Guidelines
Following these guidelines will keep your gaming safe and enjoyable at all times.
What to Do
- Set a budget before you start gaming and stick to it
- Treat gaming as entertainment, not a way to earn money
- Take regular breaks and spend time on other activities
- Only play with spare money, not money you need
- Set a time limit before you start a game
- Spend time with family and friends
What Not to Do
- Do not place larger bets to try to recover lost money
- Do not use household money for betting
- Do not play under the influence of alcohol or other substances
- Do not game with borrowed or loaned money
- Do not hide your gaming from family or friends
- Do not play when you are tired or under mental stress
Financial Limits and Payment Information
| Item | Limit / Description | Method |
|---|---|---|
| Minimum Deposit | ৳200 | bKash, Nagad, Rocket, Upay |
| Minimum Withdrawal | ৳800 | bKash, Nagad, Rocket, Upay |
| Withdrawal time | 30 minutes – 3 hours | All Methods |
| Voluntary Deposit Limit | Your choice | From account settings |
| Time-Out Duration | 24 hours to 90 days | Live chat or settings |
Responsible Gaming FAQ
Common questions about responsible gaming are answered below.
Enjoy gaming safely — with fy99
Enjoy fy99's games by following responsible gaming guidelines. We are always here for any questions you may have.
Need help? We are here
Contact our support team for any questions about gaming issues or responsible gaming. We will help without judgment.
24/7 support in Bengali — get an instant response. The fastest way.
[email protected] — email us for detailed messages.